Frequently Asked Questions
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For the quickest answers to your most common needs, check out our FAQs below.
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Yes, we do offer international shipping. Please note, that orders from the USA and Canada will be fulfilled by our partner Stop-painting.com.
Spray paint products are only available for customers within Europe.
To obtain a specific quote for international shipping, please reach out to our customer service team under email@example.com. They will be more than happy to assist you with any questions you may have regarding international shipping options.
We offer free shipping for many West European countries for orders over 100 EUR.
For all other countries shipping costs will depend on the size and weight of the order as well as the destination. We have provided a shipping cost table for your convenience here.
If you have any further questions about shipping costs or options, please do not hesitate to contact our customer service team at firstname.lastname@example.org. We are happy to assist you in any way we can.
Orders for products that are currently in stock will be shipped on the same day if the order is placed before 1pm CET.
For custom-printed orders, it will take about 10 working days before the items are shipped. Though we may be able to get it done sooner if possible.
For larger orders and products that are out of stock, please contact our customer service department at email@example.com. They will be able to give you an accurate quote and time frame based on the details of your order.
No, we do not currently offer same-day delivery for our products. However, we strive to provide fast delivery times and give our best to ensure that your order reaches you as quickly as possible.
Currently, we only accept bank transfers as a payment option. However, we are actively working on adding additional payment options to provide more flexibility for our customers.
For European customers, we offer the option to pay on account, subject to approval.
New customers may be requested to make a payment in advance.
For orders outside of Europe, we require payment in advance.
For orders outside of the European Union, customs duties and taxes are not included in the price displayed on our website. Such additional charges may be imposed by your local customs authorities upon delivery, and are the customer's responsibility.
Please note that the prices displayed in our shop are without VAT. The applicable VAT will be added during the checkout process.
Yes, we offer discounts for bulk orders and repeat customers. For large quantity purchases or long-term contracts, please contact our sales team directly. You will find your contact partner here.
Superior Mark® Tape
Superior Mark® Tape is a heavy-duty floor marking tape designed to withstand the wear and tear of heavy industrial traffic such as forklift traffic.
It has a unique patented design with a recessed adhesive and bevelled edges that makes it more durable and long-lasting than other tapes. Made from thick and strong PVC, it is perfect for any industrial workplace.
Bevelled edges in floor tape provide enhanced durability, improved safety, increased longevity, and potential cost savings. They prevent damage, reduce tripping hazards, protect the adhesive, and minimise maintenance needs. Floor tape with bevelled edges is the best choice for industrial floor marking.
Superior Mark® tape stands out among other industrial floor marking tapes due to its high durability, superior adhesion, and easy installation.
Its patented design with bevelled edges and recessed adhesive sets it apart in terms of durability and longevity.
Superior Mark® tape is made from thick and strong PVC, specifically designed to withstand the demands of industrial environments. It has a thickness of 0,81mm, which strikes a balance between strength and usability.
While there may be other industrial floor marking tapes available, Superior Mark® tape is often considered one of the most durable and reliable options for heavy-duty industrial use.
1. Remove any existing tape, adhesive residue or paint chips from the floor.
2. Clean the surface thoroughly to remove dust, dirt, and debris.
3. If the area is oily or greasy, use a heavy-duty degreaser—followed by high-percentage isopropyl alcohol.
4. Ensure the floor is completely dry before applying the tape.
Before applying the tape, test the cleanliness of the floor by pressing a small piece of tape to it: If the adhesive picks up debris, repeat above steps until it comes up clean.
Installing Superior Mark® Tape is easiest with two people.
1. Measure and mark the positions where you want to apply the tape to ensure accurate placement.
2. Peel off a short piece of the backing liner and place and press down a short section of the tape on the floor. Add tension to the tape as you unroll it.
3. Begin pulling back the liner while maintaining pressure on the tape.
4. When you reach your endpoint, cut the tape.
5. Apply pressure with a tamping cart or other heavy equipment. For areas with only pedestrian traffic this step might not be necessary.
Replacing a damaged part is very easy. Use a sharp knife to cut the tape to the left and right of the damage. Then pull it off the floor at a 90 degree angle and replace it with a new piece of tape of the same length.
Superior Mark® Floor Marking Tape is designed to remove easily and without damage.
To remove the tape, first lift the edge of the floor tape, use a sharp object like a putty knife or other tool. Then pull the tape gently but firmly at a 90-degree angle from the floor.
Our floor tape is designed to be easily removed in one piece. If any adhesive remains on the floor, press a scrap tape piece to it and pull up...the remaining adhesive will come with it.
If this strategy isn't effective, (this might be the case if the floor wasn't properly prepped before applying the tape) please clean the floor with an appropriate solvent.
No, Superior Mark® tape is not designed to be removed and reused. Once applied, it is meant to stay in place for a long period of time. It is recommended to use new tape if repositioning or relocating markings is necessary.
No, the Superior Mark® Tape is not suitable for outdoor use. If used outdoors, the tape may not adhere properly or may become damaged due to exposure to environmental elements such as rain, snow, or sunlight.
Our custom floor marking tape has no minimum order quantity. Similarly, for customised floor signs of 45cm and larger, we have no minimum order requirement.
For all other requests, please reach out to our sales team and email us at firstname.lastname@example.org.
Typically, our customers receive their custom floor marking tape and signs within 10-14 working days after placing an order. We strive to deliver even faster than this estimated timeframe.
You can choose any design, shape, colour, images, logos, and text for signs. For tape, you can customise the colour, text, logo, and images within the measurements of our tapes (5cm, 10cm, and 15cm). If you need assistance with the design, our team is here to help you create the perfect custom tape and sign. Contact us to get started on your personalised floor markings.
Both types of floor signs are durable and effective for safety and visual communication purposes, but their design and characteristics may make them more suitable for different situations and environments.
Edge design: The Superior Mark® Floor Signs offers all benefits of the patented design of Superior Mark® Tape including the bevelled edges, while the Rubber Floor Signs do not have bevelled edges.
Adhesive type: Superior Mark® Floor Signs use a peel-and-stick adhesive. Rubber Floor Signs have a superior butyl adhesive.
Surface suitability: Superior Mark® Floor Signs are designed to apply to smooth surfaces, while Rubber Floor Signs can be applied to irregular surfaces.
Maintenance: A damaged Rubber Floor Sign needs to be replaced in one piece, while you can replace single sections of a Superior Mark® Floor Sign.
Customisability: Both types are customisable. This means that you can have text, graphics, symbols, or pictograms added to the signs according to your specific requirements. Customisation options may include adding specific safety messages, logos, or colour-coding to match your facility's needs.
Marking Tape for Carpets
Superior Mark® carpet tape is a speciality tape designed for use on carpeted surfaces. It is commonly used in various settings such as convention centres, hotels, offices, municipal buildings, and schools. It features a hook & loop fastener backing, allowing it to be easily applied, removed, and reused. The tape is made from PVC material with a thickness of 0,81mm, ensuring its durability and longevity.
Superior Mark® carpet tape offers a practical solution for creating temporary indoor tennis courts, marking areas or lanes on carpet, and directing children in classrooms.
The Superior Mark® carpet tape is specifically designed for use on low-pile carpets. It is suitable for a wide range of carpet types. However, it is not recommended for shag.
Unsure if your carpet is suitable? Grab a sample box and test it out!
Yes it can. The tape is made from strong PVC material and it features bevelled edges. This ultra-durable tape will last for years.
Yes, the Superior Mark® tape for carpets can be customised. We offer the option to create custom tape designs that can include specific text, patterns, logos, or colours. This allows for branding opportunities or the inclusion of specific messages on the tape.
Cold Storage Floor Marking Tape
Superior Mark® freezer tape is a specialised floor marking tape designed for use in extreme cold and low temperatures, ideal for marking floors in freezers, cold storage areas, or areas subject to low temperatures. This tape is an adapted version of the Superior Mark® floor marking tape, with a specially formulated adhesive and softer PVC designed to withstand temperatures up to -20°C.
Like our standard Superior Mark tape, it features bevelled edges and a recessed adhesive.
No, this special freezer tape can not be customised. You can choose between the standard colours: yellow, blue, green, red and orange.
There is a also a clear barcode protection version available.
Label and Barcode Protection
Superior Mark® Clear Label Protectors are part of the Superior Mark® line of heavy-duty industrial tapes. They are designed to protect labels placed on the floor, equipment, or other surfaces from scratches, scuffs, abrasion, moisture, chemicals, and other debris that can damage them.
This is a reliable solution for protecting important data like barcodes, serial numbers, and product information, while keeping them easily visible and readable on the factory or warehouse floor.
The best thing about them is that they come with the same patented technology like coloured Superior Mark® tape and can withstand even forklift traffic.
Our sample box contains a collection of product samples. The specific content of each sample kit may vary, but it will include tape in different widths and colors and a sample of our rubber floor signs. These samples allow you to experience the quality and functionality of our products.
Sure, you can. Please send us an email to email@example.com and let us know your specific needs and which product you would like to test in particular.